Logo Leadmia

Terms of use

Last updated: April 14, 2026

1. Publisher – Provider Identity

The Leadmia application and website are published and operated by SAS LEAD ME, hereinafter referred to as “the Provider”.

  • Registered office: 87 Avenue Char Verdun, 83160 LA VALETTE DU VAR, France
  • RCS: 884 865 361 R.C.S. TOULON
  • Legal representative: Mr. Loïs MAZADE
  • Email: hello@leadmia.com
  • SIREN: 884 865 361
  • SIRET: 884 865 361 00023
  • Intra-community VAT number: FR05884865361
  • Share capital: €1,000

2. Definitions

Service: the Leadmia solution is a SaaS platform for managing and optimizing Google Business Profile (“GBP”) listings, including audit features, statistics, automations, content creation, reports, and local pages.
Client / User: any person creating a Leadmia account. Unless otherwise stated, Leadmia is intended for professionals (B2B).
Subscription: a paid plan giving access to the Service according to the selected tier and billing cycle, whether monthly, quarterly, or annually.

3. Purpose – Scope of Application

These Terms and Conditions of Sale / Terms of Use define the conditions for accessing and using Leadmia, as well as the conditions of sale for subscriptions.
By creating an account and/or subscribing to a plan, the Client acknowledges having read and accepted these terms without reservation.

4. Service Description

Leadmia notably offers:

  • Connection and synchronization with Google Business Profile via API, according to the Client’s authorizations.
  • Audit, statistics, and reporting tools.
  • Automations: replies to reviews, creation/publication of posts, review requests, etc.
  • AI-generated content, depending on configuration.
  • Indexable local pages, QR codes, NAP citations, structured data, etc.

4.1 Free Plan

Included features, for information purposes:

1 location, audit, basic statistics, limited access to certain features.

4.2 Pro Plans

Tiers, for information purposes: 1, 3, 5, 10, or 20 locations with extended features, quotas, or access:

  • Automated replies to reviews
  • Automated posts
  • Indexable local page
  • Custom QR code
  • Review requests by email
  • NAP citations
  • Structured data (AI)
  • Reports: The exact features and limits, including quotas, number of content items, frequencies, etc., are those displayed in the interface at the time of subscription and may evolve.

5. Account Creation – Access

The Client undertakes to provide accurate information and to keep it up to date.
The Client is responsible for maintaining the confidentiality of their login credentials, for access to their account, and for any activity carried out through their account.

6. Terms of Use – Prohibited Uses

The Client undertakes to use Leadmia in compliance with applicable laws and regulations, and notably:

  • to comply with Google/GBP’s applicable policies and terms, including content, reviews, publications, prohibited practices, etc.;
  • to use only accounts and GBP listings for which they have the necessary authorizations.

The following are strictly prohibited, without this list being exhaustive:

  • any fraudulent, illegal, defamatory, hateful, misleading use, or any use that infringes the rights of third parties;
  • the generation or publication of manifestly unlawful content, such as counterfeiting, copyright infringement, discriminatory remarks, etc.;
  • review gating / review manipulation, purchase of reviews, unlawful deletion/concealment of reviews, or misleading incentives;
  • sending spam or non-compliant solicitations, such as review emails without a legal basis, etc.;
  • attempting unauthorized access, bypassing security, attacking, overloading, mass extraction (scraping), reverse engineering, or abusive exploitation of the Service;
  • using the Service to develop a competing product or copy features.

The Provider may suspend or terminate access in the event of a breach, without prejudice to any damages that may be claimed.

7. Third-Party Services – No Affiliation with Google

Leadmia relies on third-party services, such as Google, Stripe, etc.
The Provider is not affiliated with Google. The availability of features depends in particular on the APIs, quotas, and rules imposed by Google.

8. Prices – Billing – Payment

8.1 Prices

Indicative prices by tier and billing cycle, excluding VAT/month:

Tier Monthly Quarterly Annual
1 location €39 €29 €19
3 locations €79 €59 €39
5 locations €119 €89 €59
10 locations €209 €159 €99
20 locations €339 €249 €159

Payment is always made monthly, regardless of the selected cycle. The cycle determines the minimum commitment period.

VAT: 20%, if applicable; the price displayed in the interface indicates whether it is excluding VAT or including VAT, depending on the Client’s settings and tax status.

Currency: EUR.

8.2 Payment

Payment by bank card via Stripe.
Billing is monthly on the subscription anniversary date, with automatic debit, regardless of the selected commitment cycle.

The Provider may modify its prices; any change will apply upon renewal, after prior notice to the Client via the interface and/or email.

9. Duration – Renewal – Commitment

The subscription is concluded according to the cycle selected by the Client:

  • Monthly: no minimum commitment period, automatically renewed every month.
  • Quarterly: 3-month commitment, automatically renewed for successive 3-month periods at the end of each commitment period.
  • Annual: 12-month commitment, automatically renewed for successive 12-month periods at the end of each commitment period.

Renewal is tacit. The Client is informed of the end date of their commitment period in the subscription management interface.

10. Change of Plan (Upgrade/Downgrade)

Upgrade (increase in the number of locations): immediate effect, prorated billing. An upgrade cancels any scheduled change or termination.

Downgrade (decrease in the number of locations): deferred effect at the end of the current commitment period. Excess locations are automatically deactivated on that date.

Change of billing cycle:

  • If the Client is not within a commitment period (monthly subscription): the new cycle and corresponding price apply from the next payment due date.
  • If the Client is within a commitment period (quarterly or annual): the change takes effect at the end of the current commitment period.

11. Termination

The Client may request termination of their subscription at any time from the interface.

  • Monthly subscription: termination takes effect at the end of the current month.
  • Quarterly or annual subscription: termination takes effect at the end of the current commitment period. The Client remains liable for monthly payments until that date.

Access to the Service and Pro features remains active until the effective termination date.
Unless otherwise required by law, no prorated refund is issued for a period that has already begun.

Payment default: in the event of payment failure, the Provider reserves the right to suspend or immediately terminate the subscription, regardless of any remaining commitment period.

11.1 Data After Termination

Unless there is a legal obligation or a necessary retention requirement, such as billing, evidence, or disputes, data linked to the account is retained for a limited period to allow recovery: 3 years after termination (recommended).
After this period, data may be deleted or anonymized; certain data may remain archived for longer, such as invoices. (See Privacy Policy.)

12. Right of Withdrawal

Leadmia is intended for professionals; the right of withdrawal does not, in principle, apply to contracts between professionals.

However, if the Client is a consumer, or a “non-professional” within the meaning of applicable law, and the contract is concluded remotely, they may benefit from a statutory 14-day period.
In accordance with applicable law, this right may be lost when the performance of a digital service has begun before the end of the withdrawal period with the consumer’s prior and express consent and acknowledgment of the loss of the right of withdrawal once the service has been fully performed.

13. Provider’s Obligations – Support – Maintenance

The Provider uses reasonable efforts to ensure access to the Service, without guaranteeing the absence of interruptions, including maintenance, updates, incidents, or third-party dependencies.
Support: via the channels indicated in the application / email support [at] leadmia.com.

14. AI – Generated Content – Responsibilities

Certain features may use AI models, such as generation of replies to reviews, posts, structured data, etc.

The Client:

  • remains solely responsible for validating the content, its tone, legal compliance, and publication, including in the event of automation;
  • acknowledges that AI may produce errors or inappropriate content and undertakes to implement appropriate review procedures.

The Provider gives no guarantee as to the accuracy, SEO performance, industry-specific compliance, or commercial impact of the generated content.

15. Intellectual Property

Leadmia, its trademarks, software, interfaces, databases, and content, excluding Client data, are protected and remain the exclusive property of the Provider or its licensors.

The Provider grants the Client a non-exclusive, non-transferable license for the duration of the contract to use the Service in accordance with these terms.

Client data and content: the Client remains the owner of their data. The Client grants the Provider a limited license to process this data in order to provide the Service.

16. Limitation of Liability

The Provider shall not be held liable for:

  • unavailability, changes, limitations, or removal of features related to third-party services/APIs, notably Google;
  • the consequences of content published by the Client, or through their automations;
  • the absence of SEO results, ranking, or growth, as the Provider is bound by an obligation of means and not by an obligation to achieve a specific result.

The Provider’s liability is limited to the total amount paid by the Client for the Service over the 12 months preceding the event giving rise to liability.

Indirect damages are excluded, including operating losses, loss of opportunity, loss of data not attributable to the Provider, commercial damage, etc.

17. Indemnification

The Client undertakes to indemnify the Provider against any third-party claim resulting from:

  • a breach of these terms,
  • unlawful use of the Service,
  • content published/processed through the Client’s account,
  • a lack of authorization for the managed GBP listings.

18. Personal Data

The processing of personal data is described in the Privacy Policy (GDPR), accessible on the website / in the application.

19. Evidence – Logs

The Provider’s computer records and logs may serve as evidence, unless proven otherwise.

20. Modification of the Terms and Conditions / Terms of Use

The Provider may modify these terms. In the event of a substantial change, the Client will be informed by email and/or notification. Continued use constitutes acceptance.

21. Applicable Law – Dispute Resolution

These terms are governed by French law.

In the event of a dispute, the parties shall seek an amicable solution.

If the Client is a consumer, they may use a consumer mediator free of charge; the Provider will provide the contact details of the competent mediator.

Failing an agreement (B2B): the courts within the jurisdiction of Toulon, or the Provider’s registered office, shall have exclusive jurisdiction.